Fine Knitwear

Shipping & Delivery

SHOPPING AT CAVADESOI.COM

From start to finish, quality is our highest priority at cavadesoi.com

ORDERS

Once your order is placed, an email confirmation from ça va de soi will be sent to the email address provided at the time of purchase within 24 hours. If you do not receive an email confirmation of your purchase order, please contact us by email service@cavadesoi.com or by phone 1-888-288-2837.

SHIPPING

  • Orders may take up to 24 hours to process. Orders placed on a weekend or holiday will be processed the following business day. Once your order has been shipped, you will receive email confirmation of your shipping details as well as a tracking number and link.
  • Shipping is handled by Fedex Ground or Canada Post depending on destination. Standard orders are to be expected within 3 to 6 business days after you receive your email confirmation, and Fedex Express shipping is available at an additional charge of $20 across Canada.
  • All Fedex shipped orders require a signature upon delivery. Please provide a delivery address where someone will be available to sign for the package on the scheduled arrival date. Delivery hours are between 8 am and 6 pm for Fedex shipped orders, and 8 am to 8 pm for Canada Post shipped orders, Monday to Friday, holidays excluded. Once the package has been signed for, responsibility for the merchandise is transferred to the recipient.
  • Comprehensive gift options are offered during the checkout process. Learn more about them in our FAQ

FOR ADDITIONAL INFORMATION

service@cavadesoi.com
1-888-288-2837